Job Title: Boise, Idaho Director of Sales & Events, Full-time

Role: To produce sales leads and increase revenue through both inside and outside sales, networking, and other forms of sales development.  Maintain the highest level of equipment and staff.  Ensure all events are contracted, coordinated, and executed to a high degree of customer satisfaction, and to represent the company wherever it may appear in public.

Reports to:  CEO
Supervises: Event Captains and Event Staff
Works out of: Storage/office space

Responsibilities:

Sales – (40%)

• Execute Sales Plan to meet/exceed monthly sales targets and to expand customer base
• Build and maintain strong, long-lasting customer relationships
• Generate leads through venue referrals, partnerships, inside and outside sales calls
• Answer web leads, customer inquiries, calls and emails in a timely fashion
• Partner with customers to understand their event objectives.  Communicate value through proposals and presentations
• Follow up with clients to ensure they receive documents and answer questions
• Contract and collect payment for events
• Analyze trends and results of marketing plan. Maintain social media marketing plan
• Gain membership to relevant trade/industry organizations

Event Coordination/Client Management – (25%)

• Communicate with clients and venues to determine timelines and optimal load-in protocol; venue visits and client meetings as necessary
• Generate/design print materials for events: Funny Money, Photo Booth art, and fundraiser signage
• Schedule vehicles and equipment to deliver events efficiently
• Contract outside vendors to fill event needs that fall outside of the services of the company
• Assign staff to events, giving consideration to expertise and cost
• Prepare Event Captain Clipboards for day of event
• Determine best course of action if presented with production issues
• Evaluate performance of setup crews and contractors, providing feedback as needed

General Operations – (20%)

• Analyze event evaluations, expenses, and report contractor timesheets for monthly payroll
• Refine shop and production operations for maximum efficiency
• Maintain and clean vehicles
• Clean, organize and repair equipment, including audio-visual equipment
• Recruit independent contractors to meet staffing needs
• Host training events for specific games and equipment
• Develop and improve products and services
• Order and install equipment and supplies as needed
• Address personnel issues as needed
• Review expenses quarterly to ensure office is running at maximum profitability

Event Production – (15%)

• Load, deliver, setup, and teardown equipment for events
• Operate all company games and equipment at events with high degree of proficiency
• Demonstrate excellent customer service
• Supervise dealers and activities at events, according to event guidelines
• Promote the company and its other activities to clients and guests

Job Title: Portland Operations Manager/Event Coordinator, Full-time

Role: To ensure all events are scheduled, delivered, staffed, and executed to a high degree of customer satisfaction, and, to represent the company wherever it may appear in public.

Reports to:  Sales Manager Works out of: Hillsboro Warehouse Supervises: Shop Assistants, Event Captains

Responsibilities:

Event Coordination/Client Management – (50%)

• Communicate with clients and venues to determine timelines and optimal load-in protocol; venue visits and client meetings as necessary
• Generate digital graphic and print materials for client events, including, but not limited to: Funny Money, Photo Booth art assets, and fundraiser signage
• Schedule vehicles and equipment to deliver events efficiently
• Contract outside vendors to fill event needs that fall outside of the scope of the company
• Recruit independent contractors to meet staffing needs
• Assign staff to events, giving consideration to expertise and cost
• Prepare Event Captain Clipboards for day of event
• Determine best course of action if presented with production issues
• Evaluate performance of setup crews and contractors, providing feedback as needed
• Book events in the absence of the Director of Sales
• Cross-sell/Upsell elements in coordination process.

General Operations – (20%)

• Report event evaluations, expenses, and contractor timesheets for monthly payroll
• Refine shop and production operations for maximum efficiency
• Maintain and clean vehicles
• Clean, organize and repair equipment, including audio-visual equipment
• Recruit independent contractors to meet staffing needs
• Host training events for specific games and equipment
• Develop and improve products and services
• Order and install equipment and supplies as needed

Event Production – (25%)

• Load, deliver, setup, and teardown rental equipment for events
• Operate all company games and equipment at events with high degree of proficiency
• Demonstrate excellent customer service
• Supervise dealers and activities at events, according to event guidelines
• Promote the company and its other activities to clients and guests

Professional Development – (5%)

• Attend and/or exhibit at selected conventions and trade shows
• Research in hospitality and entertainment
• Demonstrate excellent customer service
• Supervise dealers and activities at events, according to event guidelines
• Promote the company and its other activities to clients and guests

The Hard Part

• Ability to carry 75lbs up a ramp.
• A working knowledge of casino style games
• Experience and aptitude to troubleshoot Audio/Visual equipment and computer hardware/software.
• Late night drives in snow (rare, but we do many events in the winter)
• Ability to drive a vehicle towing a trailer and backing up a trailer
• Being able to speak on a microphone to a crowd with confidence. Our Event Captains are party-starters! This means being able to get on a mic to let the guests know we are there to show them a great time.
• Ultimate level of reliability. You have heard in theater that “the show must go on”. It is the same in the event business; on the days we have gigs, there is no one to available to cover your shift.